You can use our Shade Finder tool on the product page, which helps you identify your skin tone and the matching shade of Best Skin Days. See here.
Or, you can email us at firstname.lastname@example.org. Please send a photo and our resident makeup artists will select the right shade for you.
Iris&Romeo lives in the land between skincare and makeup. Our products contain highly efficacious skin care ingredients that are also moisture-boosting. When it comes to finish, we use advanced technology color pigments to create weightless, imperceptible textures that deliver just enough coverage or color without changing who you are. In addition, our products are thoughtfully designed to simplify your routine, streamlining skincare and makeup essentials into one high performing hybrid. Less is more is our whole ethos. This follows through into our safe ingredient selection and our recyclable glass jars and post consumer recycled outer packaging. We’re committed to keeping our footprint green and clean as much as possible while still retaining the luxury performance you expect.
Best place to keep makeup is in a cool, dark place out of direct sunlight. If you leave makeup products in heat or cold for too long, the formula can separate. It won’t affect the efficacy; it just might result in a texture change or oil separation.
Iris&Romeo is committed to developing formulas with safer ingredients while delivering the highest performance in prestige makeup and skincare.
The United States has no regulation around health and safety standards in personal care products. So each brand self regulates and self proclaims what they consider “clean.” The European Union has banned over 1,400 ingredients it considers unsafe in cosmetic formulations. Iris&Romeo is compliant to the European Union safety standards. Plus, we’ve blacklisted additional ingredients we didn’t feel good about, like chemical sunscreens, which are killing our coral reefs and marine organisms. In fact, beginning in 2021 Hawaii will ban oxybenzone or octinoxate, two chemical sunscreens that are in about 70% of sunscreen products on the market today.
(See our Blacklist here). So we are extremely safe. We are completely transparent about our ingredient lists. If there is ever a concern about a specific ingredient we will have the raw material or final product tested by a third party lab and share the results. The clean beauty space is a new and quickly evolving frontier. Raw material manufacturers are responding to customers demand for safer ingredients and many are cleaning up their act. Much is still being determined. We will evolve with it. Our commitment is to constantly review, research, and reassess our ingredient lists as new data becomes available.
No. We are committed to creating high performance skincare + makeup hybrids and while we strive to include as many natural ingredients as possible, we also want results. If we need to use a synthetic ingredient to achieve performance or a longer lasting finish, we make sure it is vetted for safety first. Safety is our #1 concern.
Yes, we are cruelty-free. We are huge animal lovers at Iris&Romeo. We would never test on our animal friends and never will.
Yes, we went to great lengths to be conscious of our carbon footprint as much as possible. We are obsessed with finding alternatives to plastic because we don’t want to contribute to plastic pollution that ends up in the landfill or the ocean. This is why we have chosen glass. It may not be as convenient as plastic, but it doesn’t add to the plastic pollution crisis our planet is undergoing.
Our glass jars are 100% recyclable. Our outer packaging is made from post-consumer recycled paper.
Yes, our products are vegan and cruelty free.
Orders & Shipping
Iris&Romeo currently ships to the 50 states and Puerto Rico. Delivery times may take a little longer when shipping to Alaska, Hawaii and Puerto Rico.
We are hustling to get Iris&Romeo everywhere around the world. Tag us @irisandromeo to let us know where you live!
Once your order has been placed online, if you need to change or cancel it please contact us at email@example.com.
We offer two shipping speeds, standard and rush. For orders over $25 shipping is free.
a. Free (3-5 business days) when you spend $25 and over.
b. Standard (3-5 business days): $4.95 – if you spend less than $25
c. Rush (1-2 business days): $30
Please allow 1 to 2 business days for us to receive and process your order. Please note, we only offer Rush Shipping to the 48 contiguous states.
Once you place your order you will receive an order confirmation via email, which will contain your tracking number. If you have any issues tracking please email us at firstname.lastname@example.org.
Once you place your order online, processing takes 1 to 2 business days (and orders placed after 1pm PT are processed the next business day). Then, depending upon your shipping option, you will receive it 3-5 business days after that or 1-2 days if you placed a rush order.
You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
Returns & Exchanges
We hope you love your Iris&Romeo products. But if for any reason you’re not happy with your purchase, we provide an exchange/refund for any product ordered from irisandromeo.com within 30 days of purchase. Just contact us at email@example.com (don’t forget to include your order number!) with the products you'd like to exchange/return and we'll take it from there.
Once your refund is processed, a credit will automatically be applied to your credit card or original method of payment within 5-10 business days.
*Please note that shipping costs will not be refunded.
Gift Returns - If you would like to return products that you received as gifts, we require proof of purchase.